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Branch banking is the foundation of our commitment to clients

As part of our drive to build amazing experiences for our clients, we're expanding our branch banking teams. Join us and help us power the potential of millions of people with high-impact financial products and services.
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Our branch banking approach

At U.S. Bank, we are dedicated to making it easy for our clients to engage with us when, where and how they choose. Our branch bankers are at the heart of how we deliver on this commitment. They educate clients on the latest digital capabilities available to them when they visit the branch and use technology like cobrowse to engage directly with our clients near and far. We continue to invest in our branches and bankers so they can find new ways to help clients navigate difficult or complicated decisions that directly power their potential. 

Our client relationship role
The client relationship consultant adapts a digital-first mindset as they build relationships with clients engaging them through multiple in-person and virtual channels to provide the best possible guidance.

Developing skills for the future
Your journey of learning starts with an in-depth training about your role on your first day, and continues as our products, services and branch banking experience evolve. We'll offer you the tools, skills, and support to grow, including on-site workshops, self-paced, on-demand learning, and more. 

Work with purpose
Everything we do - how we serve our clients, interact with each other as teammates, and support communities - is driven by our purpose: to power human potential in our clients, communities and each other.

How you'll thrive
Your growth is important to us from day one. These are just a few ways we support and develop our branch team members:

Relationship building
Get to know our clients so you can offer personal solutions and truly understand each person's unique needs and preferences.

Collaboration
Work together with your branch colleagues to make new connections in the community and across the company.

Digital expertise
Become an expert on our digital capabilities, products and services, and educate and empower our clients to navigate banking in the digital world. 

Financial expertise
Make a difference in the lives of our clients, helping them envision what's possible and offering proactive, personalized recommendations that empower them to achieve their financial goals. 

Explore what it's like to be a client relationship consultant

Get an inside look at the lives of our branch banking team at U.S. Bank – dedicated to building trusting experiences and powering the potential of our clients and community. 
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Meet the team behind the work
Want to know what it's really like to work at U.S. Bank? Here's what our team has to say.
"When you can make a difference in someone's life, whether it's saving them time by showing them how to use the mobile app or helping them consolidate some debt to help with their monthly bills, you know that what you're doing is special."

Clay H.

Client relationship consultant
"My team supports each other, which makes coming to work special. The ever-changing client base keeps the work interesting; it's always a new adventure and I learn a substantial amount."​​​​​​​

Brittany D.

Client relationship consultant
"Every single day I get to meet new people, and every interaction feels more like a "mini-friendship" than a transaction."

Jesus T.

Client relationship consultant

A career in branch banking powers human potential
Employees in our 2,200 branches are at the heart of how we help clients power their potential. See a few examples of how we deliver the human side of banking. And join us as we create amazing experiences for clients. 
Chicago

 
Los Angeles

 
Fairfield

 

Top 4 industry stories
Our branch banking teams have evolved by creating collaborative spaces, implementing student programs, utilizing diverse team member experiences and growing beyond our markets -pushing the boundaries of what's possible.
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